2024 In Review

As the year draws to a close, I want to take a moment to express my gratitude for your support over the past 12 months.

For my family and me, 2024 has been a year of growth, learning, and meaningful connections. In business, I feel fortunate to have collaborated with incredible people like yourself, all united by a shared vision: creating exceptional hospitality experiences for our guests and fostering sustainable leadership for our teams.

One of the year’s highlights was speaking at the Hospitality New Zealand conference in Christchurch on inspiring our future workforce—an issue I’m deeply passionate about. Equally rewarding was partnering with QRC and Grow Tourism to host wellbeing workshops in Auckland and Queenstown, addressing the critical need for balance in our fast-paced and often demanding industry.

Another standout was working with The Hospitality Company to help owners develop systems that drive healthier, more profitable businesses. Supporting their key managers through our first 8-week leadership course was equally inspiring—their resilience and dedication were truly commendable during what has been a challenging year for hospitality in New Zealand.

A special milestone was our first international venture in Bangkok, where we introduced the concept of an upselling culture. Seeing Kiwi hospitality celebrated and embraced abroad was incredibly rewarding and sets an exciting foundation for future international endeavors in 2025.
None of this would have been possible without the belief in personal and professional growth shared by people like you. It has been a privilege to work alongside you and witness the transformation of your teams and businesses.

Looking ahead, I’m eager to continue this journey—exploring new opportunities, overcoming challenges, and achieving even greater success together.

Wishing you and your team a joyful holiday season and a prosperous New Year.

All the best