Priorities in Moments of Crisis

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The hospitality industry is facing unprecedented challenges, requiring business owners to adapt swiftly and prioritize effectively to not just survive but thrive.

Our workshop, “Priorities in Moments of Crisis,” is crafted to provide you with actionable insights and strategies tailored to the current market environment.

Key Topics Covered:

  1. Setting Priorities: The time to act is now. But where do you start? Learn to identify and focus on what matters most.
  2. Cost Management: Discover strategies for navigating and controlling costs to maintain your financial health.
  3. Revenue Optimisation: Increase your revenue by maximizing the potential of your existing customer base.
  4. Optimizing Existing Resources: Make the most out of your current business assets and operations to improve efficiency and outcomes.

Join us to gain essential tools and knowledge to navigate through these difficult times and emerge stronger.

1 hr workshop for $750 plus GST
Virtual available for $450 plus GST

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The Art of Upselling

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Upselling is key for your restaurant. A table is a perishable good and if you don’t sell to it right now, you will never have the chance to do it again. It's about suggesting those extras that boost earnings without relying on new guests. They feel special, and your restaurant gets a cash flow boost. It's a win-win that keeps you competitive and resilient in today’s challenging economic climates.


Course Objectives:
1.    Understand the importance of upselling in increasing average spend and enhancing guest satisfaction.
2.    Learn proven upselling techniques that convert your sale into a service.
3.    Overcome resistance and fear of trying to “sell”.
4.    Unlock your conversation game and sell based on guest preferences, dining occasions, and menu offerings.

1 hr workshop for $750 plus GST
Virtual available for $450 plus GST

 

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Gen Z Unlocked

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Explore strategies to effectively engage, train, and empower Gen Z as both employees and potential customers. Gain insights into their preferences and behaviors to attract and retain top talent while capturing their loyalty as consumers.

What You'll Learn:

1. Recruitment and Onboarding: Discover innovative approaches for attracting and seamlessly onboarding Gen Z talent.

2. Talent Development: Learn to create growth-oriented programs emphasizing purpose and inclusion.

3. Consumer Engagement: Leverage social media, experiential marketing, and personalized offerings to connect with Gen Z.

Join us to gain the tools to connect with Gen Z and position your business for success with this influential generation.

Don't miss this opportunity to lead the way in engaging and empowering Gen Z in the hospitality sector!

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