“Working with Benedikt has been a great process, we speak the same language when it comes to running hospitality businesses. We had a reasonably junior management team and we were looking for support in mentoring and developing them. Benedikt elevated our Guest Experience and developed our Management Team making them exceptional Leaders.”
- Josh Emett (Chef & Restaurateur) -
Worth your Investment
Revenue Optimisation
Happy guests spend more at your venue. Motivated staff upsell, cross-sell, and offer additional items, leading to increased revenue.
Reputation
Building strong connections with guests improves reputation, increases demand, and boosts return visits.
Cost Control
A well-trained team enhances efficiency. Fostering a positive team culture decreases employee turnover and hiring needs.
Introducing Benedikt Bouillon
Benedikt has 20 years of experience in Hotels, Restaurants and the Wine Industry. A typical hotel career, he started from the ground up, working as a Waiter, Porter and Receptionist before progressing to more Senior Roles, eventually running Ultra-Luxury Lodges Matakauri and Kauri Cliffs.
His career took him from his home country of Germany to London and Vienna, before adding stops in Melbourne and New Zealand, working for bigger corporate hotel companies such as Mandarin Oriental and Luxury Collection by Marriott just as much as smaller scale, privately owned businesses including Boutique Hotel Adelphi and Waiheke Island's iconic vineyard Stonyridge.
He started his own venture Habit to give back to our industry, focussing on Guest Experience, Leadership Skills and Business Strategy. His workshops and mentoring are practical and hands on, giving advice from a place of “been there, done that” rather than dry theory.
Contact Us Today
If you'd like assistance with your project or business, please get in touch with us. We provide a range of services including consulting, training, and business advice for hotels and restaurants.
To contact us, please fill out the form or email us at [email protected].