Real advice for real Hospitality Challenges
Everything you need to lead your team, grow your business, and deliver next-level service. Straight to your inbox...
“Working with Benedikt has been a great process, we speak the same language when it comes to running hospitality businesses. We had a reasonably junior management team and we were looking for support in mentoring and developing them. Benedikt elevated our Guest Experience and developed our Management Team making them exceptional Leaders.”
- Josh Emett (Chef & Restaurateur) -
Tailored Workshops
Get practical, high-impact training designed specifically for you and your team. Whether you want to strengthen leadership, boost wellbeing, improve financial know-how, or plan more effectively – I’ll shape the session around your goals and real-world challenges.
Keynote & Public Speaking
Looking for a speaker who gets your audience? I deliver honest, engaging talks on leadership, culture, guest experience, and the challenges teams face today. Whether it’s a conference, off-site, or industry event – I’ll connect with your crowd and leave them thinking.
Leadership Coaching for Hospitality
Running a venue isn’t easy – but you don’t have to do it alone. I work with owners and managers like you to help lead with more clarity, confidence, and purpose. You’ll grow your team, lift performance, and feel more in control of your business.
Introducing Benedikt Bouillon
Benedikt has 20 years of experience in Hotels, Restaurants and the Wine Industry. A typical hotel career, he started from the ground up, working as a Waiter, Porter and Receptionist before progressing to more Senior Roles, eventually running Ultra-Luxury Lodges Matakauri and Kauri Cliffs.
His career took him from his home country of Germany to London and Vienna, before adding stops in Melbourne and New Zealand, working for bigger corporate hotel companies such as Mandarin Oriental and Luxury Collection by Marriott just as much as smaller scale, privately owned businesses including Boutique Hotel Adelphi and Waiheke Island's iconic vineyard Stonyridge.
He started his own venture Habit to give back to our industry, focussing on Guest Experience, Leadership Skills and Business Strategy. His workshops and mentoring are practical and hands on, giving advice from a place of “been there, done that” rather than dry theory.
Worth your Investment
Revenue Optimisation
Happy guests spend more at your venue. Motivated staff upsell, cross-sell, and offer additional items, leading to increased revenue.
Reputation
Building strong connections with guests improves reputation, increases demand, and boosts return visits.
Cost Control
A well-trained team enhances efficiency. Fostering a positive team culture decreases employee turnover and hiring needs.